Privacy
Last updated: June 25th, 2025
Inquisitive Owl Software (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use the Service.
1. Information We Collect
Information you provide
Name, email, billing address, support messages
Payment data
Collected and processed by Paddle (card number, expiry, etc.)
2. How We Use Your Information
Provide, operate, and maintain the Service
Process transactions and send invoices/receipts
Respond to support requests
Detect and prevent fraud or misuse
Send product updates or marketing (with opt-out)
3. Sharing & Disclosure
We do not sell your personal information. We share data only with:
Paddle – to process payments and manage subscriptions
Service providers – hosting, analytics, email (bound by confidentiality)
Legal authorities – if required to comply with law or protect rights
4. International Transfers
Your data may be stored or processed outside Canada.
5. Data Retention
We retain personal data for as long as your account is active and as required to comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We follow industry-standard practices, including encryption of data in transit. No method is 100 % secure.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, email dave@inquisitiveowl.ca
8. Children’s Privacy
The Service is not directed to children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us to delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective when posted on this page.
10. Contact
For privacy questions, contact dave@inquisitiveowl.ca or write to Inquisitive Owl Software, 240 Daly Avenue, Ottawa, ON, K1N 6G2